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Currents Supervisor

Description:

SUMMARY: To oversee the day-to-day Currents and Island Perks operations. Responsible for a high level of guest service as described in your departments guest service standards.


ESSENTIAL DUTIES AND RESPONSIBILITIES
- Hire, schedule, train, coach, and evaluate staff and conduct performance reviews
- Direct daily work activities and inspect completed work for conformance to standards
- Ensure superior service and cleanliness are provided
- Answer guests’ questions and address concerns
- Provide accurate and thorough record keeping of personnel, sales and labor
- Demonstrate thorough knowledge of all positions, policies and procedures
- Fill in for staff as needed including the point-of-sales system and handling cash and cash equivalents
- Communicate with staff and management


KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification
Required:
- High School Diploma/GED or equivalent experience
- 1-year supervisory experience in a high-volume ala carte or equivalent style restaurant

Skills
Required:
- Accurate and detail-oriented
- Highly organized and ability to adapt quickly to changing priorities
- Excellent written, verbal and interpersonal communication skills
- Above average math skills

Preferred:
- Computer skills Microsoft Office (Word, Excel and Outlook), Windows XP and point-of-sales systems

Abilities
Required:
- Ability to work fast and efficiently
- Ability to follow established dress code policies and practice good personal hygiene
- Ability to control labor costs
- Ability to interact with guests, coworkers and management in a professional and courteous manner
- Ability to serve both internal and external customers
- Ability to speak in a clear, concise and pleasant voice
- Ability to independently complete multiple tasks under pressure
- Ability to control labor costs

NOTE: A Resume is required for this job.