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Public Relations Manager

Description:

SUMMARY: Work to position Treasure Island Resort & Casino (TIRC) and the Prairie Island Indian Community (PIIC) as good corporate citizens by leading brand awareness and engagement through public relations, media outreach, partnerships and community and business relations. Responsible for a high level of guest service as described in your departments guest service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Produce effective public relations strategies, campaigns and supporting content that promotes the TIRC brand
Collaborate with internal and external business partners to maximize value from sports team sponsorships and media partnerships
Serve on the TIRC Emergency Management Team and manage the crisis communication plan
Manage, facilitate and advise on all media inquiries
Work with PIIC Tribal Council, PIIC Communications Manager and third party firms in advancing legislative issues and communication efforts
Work with internal business partners to analyze and respond to guest feedback and comments
Participate in on-site and off-site events
Develop annual public relations plan and budget
Manage strategic philanthropy and donation process
Provide tracking and measurement of communication initiative to Director

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
4-year degree in communications, journalism, public relations or related field and 10 years corporate communications experience; or an equivalent combination of experience and/or education
Proven verbal and written presentation skills
Proven experience in crisis communications

Preferred:
Proven experience with charitable giving administration
Sports marketing experience


Skills
Required:
Confident communicator (verbal and written) and presenter
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Strong computer skills Microsoft Office (Word, Excel and Outlook) and Meltwater
Strong project management skills
Excellent interpersonal skills
Excellent problem solving skills
Self-motivated and professional
Tactical understanding of all primary social media platforms and experience with influencer marketing

Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to build relationships and influence others
Ability to complete multiple tasks under pressure while maintaining a professional demeanor
Ability to serve both internal and external customers
Ability to manage departmental budget and control expenses
Ability and willingness to travel

REQUIRED TRAINING
Treasure Island guest service training
Effectively Handling Harassment training
Any position-related training as determined by Department Director

PHYSICAL DEMANDS
Must be able to walk and / or stand and sit for long periods throughout the day
Must have a good sense of balance, and be able to bend and kneel
Must have the ability to independently lift up to 25 pound occasionally

WORKING ENVIRONMENT
Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events
Outdoor concert venues, sports facilities and remote work locations
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Must deal with angry or hostile individuals
High volume direct public contact



DISCLAIMER AND CONDITIONS OF EMPLOYMENT
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel assigned to this position.

All Treasure Island Resort & Casino employees are responsible to ensure that their designated operations are in compliance with Treasure Island Resort & Casino policies, Tribal policies, State compact and Tribal gaming regulations.

Conditions of employment with Treasure Island Resort & Casino include possessing sensitivity to Native American culture; following all safety rules and regulations; notifying your manager of any criminal / civil offenses, arrests, convictions or violations, including minor traffic violations; passing a pre-employment drug test; passing a background investigation to obtain and maintain a gaming license; and successfully completing a three-month introductory period. Team members should respect the privacy of guests and other team members and maintain confidentiality of business practices.

NOTE: A Resume is required for this job.